Everyone has the right to a single mistake, but not websites. Website Quality Assurance exists in order to avoid the high costs of correcting errors in the work of the website. You are creating a website for it to work and generate income, right? If it does not work correctly, then you can lose more than half of your customers. With the increasing popularity of internet businesses, people have become pickier about how well websites work. If the site is loading slowly, then they leave it. If the site has inconvenient navigation, they find the better one. If the website is not secure, they will choose the secure one. We will fix all problems of your website.
Quality assurance is a set of activities to ensure that a website meets the specified requirements, the agreed-upon standards and procedures, and the best practices. It checks the website for any errors, weaknesses, and potential points of failure before it goes live, or becomes available to real users. Another popular and less official name for quality assurance is QA testing. Quality assurance is meant to monitor and improve the whole development process to make sure any problems are found and fixed in time. The earlier bugs are found, the cheaper it is to fix them, and the less impact they have on your business, so the huge role QA plays in web development is hard to overestimate.
To deliver high-quality products consistently, quality assurance standards must be in place. Sticking to strict guidelines will reveal hidden bugs that can cause multiple issues throughout the site, damage site functionality, and undermine user experience. Moreover, QA can prevent a poor performing website and save your organization's reputation, time and money. Additionally, with the growing expectations of today's modern web users and search engines like Google doubling down on UX with their announcement of "The Page Experience Update," it is more critical now than ever to focus on web QA.
Website Quality Assurance is carried out in order to identify mistakes that could have been made at the stage of website development and design. Conducting Website QA guarantees you that you will receive a finished product without a single mistake, and everything will work like clockwork. We want to emphasize that QA should be done not only at the pre-launch stage. It is important to understand that the QA process should be carried out after every change on your site to avoid big disruptions to your site.
It is important to differentiate between quality assurance testing and user testing. Both may be aiming for the same goals (great user experience – UX and proper website functionality), but there are several differences between them. User testing is simply observing and analyzing how users actually use and interact with the website and their opinions on the experience that they get while using it. It also involves finding what is unclear and what may be confusing to the user. Ultimately, there is a comparison between the user experience and actual website usage and the developer’s, as well as the webmaster’s intended use and imagined user experience. QA differs from user testing in that it is done before the website is published, and that it is done by a QA tester (not users). The tester simulates different user actions on the site in order to see whether they work as intended. The two (QA and user testing) are however complementary, and the data or feedback collected from both processes is essential in ensuring the website works as intended and that UX standards have been achieved.
QA is no mean feat. Time and money need to be invested in order to make sure that a high-quality site is delivered to the users. Depending on the site’s complexity and project specifics, QA may need up to 50% of the budget allocation. In order to effectively carry out website QA, you need to define a process that will be followed throughout the testing phase. This process is commonly referred to as the QA process flow. The process flow breaks down the amount of time needed per testing phase, depending on the budget available and priority.